mansionLegal Notice

We do not offer our services in jurisdictions where online wagering is prohibited by local law. Access to mansion is conditional on compliance with the legal framework of your own location. Users are responsible for verifying that their use of our platform conforms to applicable regulations in their jurisdiction before creating an account, depositing funds, or placing wagers.

This legal notice outlines our service scope, disclaimers, and the framework under which mansion operates. We do not hold a single global license. Instead, service availability is determined by local jurisdiction—users in Jakarta, Surabaya, Bandung, Medan, and Semarang must independently verify local legality. Our platform is provided "as-is" with no guarantees of specific outcomes, payouts, or continuous availability.

For legal inquiries or clarification on service availability in your location, contact our legal team at [email protected]. This notice does not constitute legal advice; users should seek independent counsel if uncertain about local laws.

Service availability and jurisdiction restrictions

We at mansion provide entertainment services online. These services are not available in every jurisdiction globally. Users are solely responsible for determining whether access to and use of mansion is legal where they are located. We do not verify jurisdiction eligibility automatically; you are expected to self-assess compliance.

Our platform does not operate under a single government license. We do not claim to be licensed in Indonesia, the United States, Europe, or any specific region. Service availability varies by local law and may change without notice as regulatory environments evolve. If you reside in a jurisdiction where online gaming or wagering is prohibited, you may not use mansion.

Age and eligibility on mansion

Users must be of legal age in their jurisdiction to use mansion. In most jurisdictions, this means 18 years or older. You warrant that you meet the legal age requirement where you are located. We do not verify age automatically; you assume full liability for any underage use of the platform.

Accounts created by individuals under the legal age in their jurisdiction are subject to immediate suspension and forfeiture of any funds. We do not refund accounts closed for age violations.

Terms of service and account use

By creating an account on mansion, you agree to our full Terms and Conditions. These terms govern account use, deposit and withdrawal procedures, dispute resolution, and liability limitations. The terms are incorporated by reference into this legal notice.

We reserve the right to modify our terms at any time. Changes are effective upon publication on this site. Continued use of mansion after changes constitute acceptance of the updated terms. If you do not agree with any changes, you must cease use of the platform.

Disclaimers and limitation of liability

mansion is provided "as-is" without warranties of any kind, express or implied. We do not guarantee:

• Uninterrupted service availability or uptime
• That specific game outcomes will occur or repeat
• That your account funds are insured or protected against loss
• That we will recover funds lost due to unauthorized access, user error, or account compromise
• That payout odds, odds adjustments, or bonus structures will remain unchanged
• That all games are fair (though we do conduct independent audits)

To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of mansion. This includes lost profits, lost data, or lost gaming winnings.

Data privacy and security

Our privacy practices are detailed in our Privacy Policy. We collect personal data (name, email, phone, ID documents, payment method information) to comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations. This data is encrypted and stored securely.

We do not sell personal data to third parties for marketing purposes. Data is shared only with payment processors, compliance auditors, and law enforcement when legally required. Your full Privacy Policy is available on this site.

Payment method policies

We accept DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). All deposits and withdrawals are processed through third-party payment providers. We are not liable for delays, errors, or rejections by these providers. Payment method verification is mandatory; your account name must match the payment method exactly.

Minimum deposit is typically our welcome offer; minimum withdrawal our welcome offer. Maximum withdrawal varies by account tier. All deposits are non-refundable once credited to your mansion account; they constitute your wagering balance, not a purchase of goods or services.

Intellectual property and content

All content on mansion—game titles, logos, design, software, and text—is owned or licensed by us. You may not reproduce, distribute, or modify any content without explicit written permission. Unauthorized use of our intellectual property may result in legal action.

Game titles (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) are licensed from third-party providers. We retain the right to add or remove games at any time. Changes do not constitute a breach of our terms.

Prohibited conduct

We prohibit the following on mansion:

• Creating multiple accounts to circumvent limits or hide losses
• Use of bots, scripts, or automation tools to place bets or manipulate gameplay
• Collusion with other players to exploit bonuses or game mechanics
• Money laundering, fraud, or use of stolen payment methods
• Harassment of our staff, other players, or use of the platform to commit crimes
• Accessing mansion from a prohibited jurisdiction despite legal restrictions

Violation of these prohibitions may result in immediate account suspension, forfeiture of funds, and referral to law enforcement.

Dispute resolution and contact

Disputes regarding game settlement, account balance, or platform service are reviewed by our compliance team within 24 hours. If you believe a settlement or payout is incorrect, contact [email protected] with your account name, session ID, and detailed description of the issue.

For legal inquiries, data subject access requests, or jurisdictional questions, contact [email protected]. We respond to legal correspondence within 14 days.

Support email

[email protected] — general account and gameplay questions

Legal email

[email protected] — compliance and jurisdictional inquiries

Response window

Legal inquiries: within 14 days; support issues: 4–8 hours typical

Governing law and jurisdiction

These terms and your use of mansion are governed by the laws of the jurisdiction(s) in which mansion is legally permitted to operate. You agree to submit to the exclusive jurisdiction of the courts in those jurisdictions for any dispute. By using mansion, you waive any objection to jurisdiction or venue.

If any portion of these terms is deemed unenforceable, the remainder remains in effect. Our failure to enforce any provision does not waive that provision or any other.

Changes to this legal notice

We reserve the right to modify this legal notice at any time. Changes are effective upon publication. Continued use of mansion after changes constitutes acceptance. We encourage you to review this notice regularly.

Final disclaimer

This legal notice is not exhaustive and does not cover all terms, conditions, and policies governing mansion. Your complete agreement with us is set out in our Terms and Conditions and Privacy Policy. If you have any questions about our legal status, service availability in your jurisdiction, or your rights and obligations, seek independent legal counsel or contact [email protected].